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Tech

Troubleshooting

General Maintenance and Troubleshooting

1. File System Check (FSCK):
Restart your machine and hold down the apple key and the s key.
This will reboot your machine to a black and white screen.
It will stop with a prompt #
At this prompt by fsck -y
This will start a file system check for your machine
Some machines will return an error saying it can not perform such task because it is a journaled volume. In that case, type fsck -f
Allow this to run as many times as it takes to repair. If the same error comes up several times, you can stop. Contact your tech person.
To start your machine type exit or hold down the ctrl-option-power keys all at once.

2. Repair Permissions:
Go-Utilities-Disk Utility
Select your disk and click on repair permissions.
The process could take 5-10 minutes and will always repair something, so don’t be alarmed.

3. Appleworks repair:
If you Appleworks is slow, you can delete these following files, without losing the
actual document.
Go-Home-Documents
Appleworks User Data
Starting Points
Recent Items
In here will be many shortcuts. Delete them all. This will not delete the actual file.

4. Entourage cleanup:
To keep your Entourage cleaned up you need to delete items from three areas
Inbox, Sent Items & Deleted Items:
Change the display by pulling down view, from the top toolbar and highlighting
columns. You can change the view of your email to include size.

5. Clean screen
1. Turn off the computer or display. You may need to turn off the computer in order to turn off some Apple displays.
2. Dampen a clean, soft, lint-free cloth or paper with water only.
3. Wipe the screen. Do not spray liquid directly on the screen.
You may also use a mild glass cleaner that contains no alcohol or ammonia. Most office supply stores sell cleaning kits specifically designed for this purpose.

6. Battery
If you turn your computer over and press the button on the battery, the lights will indicate the amount of charge in the battery. If your computer will not start, check the battery lights, if only one light is flashing, there is not enough power to boot the machine. You will need to plug the computer in to get it going.
Remember to cycle your battery. Allow it to go all the way down from time to time.
Do not just let the computer be on the charger all day long. This will shorten the battery life. DO NOT LEAVE IT PLUGGED IN ALL SUMMER!!!

7. .pdf
Any document that can be printed, can be saved as a .pdf.
OS X Maintenance
blair.ishareinfo.org/mdickinson

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